FAQ
Is the cost of shipping included?
Yes, the cost of delivery is included within the continental USA. Traditionally, collectors and buyers are responsible for the transportation of their purchase once it leaves an artist's studio. However, to spare you the hassle of arranging for delivery and other eventualities, I include the cost of shipping limited edition prints and posters within the continental USA. These prints are shipped in a tube domestically via USPS Priority First Class. If you wish to handle the delivery yourself, I will deduct my standard shipping cost from the overall price.
How is shipping handled for someone living outside the continental United States?
Shipping outside the continental United States can be subject to delays at customs, so I cannot guarantee a precise delivery time. Therefore, I encourage buyers living abroad to make their own arrangements for pickup and delivery. Alternatively, I can arrange it for you C.O.D. I recommend using DHL over other carriers. I will also deduct the cost of domestic delivery, which is originally included in the price.
What if I receive a damaged print?
If you receive a damaged print, I will send you a new signed print with the same limited edition number within seven days. You do not need to send the damaged print back. Instead, take a ballpoint pen and cross out the limited edition number and the artist's signature. This will remove the value of the print and ensure the value of the new print. Next, use your smartphone to take a photograph of the damaged print with the crossed-out signature and print number, as well as a picture of the damaged packaging. Email these photos to: jfpodevin@gmail.com. Upon receiving your email, I will immediately send you a new print.
What if the print is flawed?
It is rare, but if there is a flaw in the printing or in the paper, it would be accidental and an oversight on my part. Follow the same steps as for a damaged print.
Do you take custom orders?
Yes, I take custom orders from professional interior designers and architects only. I do make some exceptions for clients or collectors who are knowledgeable about the techniques and materials specific to a special order.
My client would like you to create an original piece with elements of his choice pictured. Can you do that?
Creating work on demand is second nature to me. Having worked in advertising, publishing, and editorial illustration for many years, I enjoy the challenge and am familiar with the process. In such cases, I start with small pencil sketches of the basic concept and design. Then, I narrow it down with my client to one idea. I create a detailed sketch of the picture, and proceed with the finished art upon written approval. You can also see my editorial illustration work at www.podevin.com
I like one of your painting but it is vertical, is there an existing square or horizontal version of it, if not, can you make such a change?
In most cases, I can adapt the composition. Having worked as an illustrator for years, I often extend the background on all sides. Most decorative images lend themselves well to this sort of change. However, certain compositions are more difficult to accommodate.
I love a painting of yours but the colors do not match our design project?
Since I work digitally, I can make color variations to a large degree. I can provide you with comprehensive sketches of color variations that we can discuss by email or phone and eventually create a small print to test the color match.
Can you have the work framed according to our requirements?
Mounting a print or canvas on stretcher bars is different from putting a decorative frame around it. A large fine art print on paper needs to be protected behind glass, whereas a canvas, vinyl, or new material print with a protective coat can be mounted without a decorative frame. I can undertake mounting and framing with a corresponding 40% markup on my cost to the suppliers